Returns & Exchanges

At Grace Loves Lace, we want you to feel confident and beautiful in your choice; therefore, we offer a dedicated return process for our ready-to-wear collections and accessories. Please note that due to their bespoke nature, our made-to-order bridal gowns are final sale and cannot be returned.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal within 7 days of receiving your order to submit a request for an exchange or store credit.

• 2.
  Await Approval

  Our dedicated Stylist team will review your request to ensure the items meet our quality standards and return eligibility criteria.

• 3.
  Secure Packaging

  Once approved, carefully package your items in their original lace bag and box, ensuring all tags remain attached and the garment is unworn.

• 4.
  Ship and Track

  Affix the provided shipping label and drop your package at the designated courier location, keeping your tracking number for reference.